About Us
Welcome to Talent Mills, where we prioritize instant and top-tier customer service. We specialize in delivering quality call answering and dispatch services to taxi and transport companies across the UK, US, and Australia. Our commitment to excellence means we understand the importance of responding to customers within one or two rings. Equally essential to us is mirroring the essence of your company, ensuring a seamless and high-quality experience that aligns with your customer's expectations when they reach out to your business. Our commitment to excellence ensures 24/7 customer support, covering content management, call center solutions, and website development.
Innovative solutions for better work
Navigate the constantly evolving digital landscape with innovative approaches. Simplify your workflow by integrating, automating, or outsourcing front- and back-end tasks. Deliver a unified customer journey on every platform.
How it started
After a decade in the client support industry, we realized that the toughest challenge for owners and managers is hiring and training CX staff. Whether it's a taxi service, logistics, or e-commerce business, finding and keeping good customer support reps is a major struggle. We've seen many of the people we trained leave the company soon after. This constant cycle of hiring and training is expensive. It includes advertising job openings, conducting interviews, onboarding new employees, and the costs of training, all while hoping they understand the importance of a call center.